Privacy Policy
This Privacy Policy describes how Port 95-4 collects, uses, stores, and protects information when you visit our website, request services, submit forms, or otherwise interact with our business. We are committed to maintaining the privacy of our customers, website visitors, and business partners. By using this website, you acknowledge and accept the practices described in this policy.
Information We Collect
We may collect personal information that you voluntarily provide, as well as certain non-personal information gathered automatically through your use of the site. The information we collect may vary depending on how you interact with us, but it generally includes details needed to respond to inquiries, provide shipping, forwarding, FBA prep, fulfillment, or related services, and improve the overall website experience.
- Personal details such as your name, email address, phone number, and company name
- Shipping, mailing, billing, and account-related information
- Order details, package information, and service requests
- Messages, support inquiries, and other communications sent through the website or by email
- Technical information such as IP address, browser type, device type, pages visited, session duration, and referral source
- Website usage data collected through cookies or similar tracking technologies
How We Use Your Information
We use collected information to operate our website, provide requested services, manage customer relationships, and improve our internal processes. Information may be used to communicate with you about your account, respond to questions, process shipments, manage fulfillment workflows, provide updates, and maintain the security and performance of our systems. We may also use data to better understand how visitors use the site so we can improve content, usability, and service offerings over time.
How We Share Information
Port 95-4 does not sell, rent, or trade your personal information to third parties for their independent marketing purposes. We may share information only when necessary to support our operations and deliver requested services. This may include sharing data with shipping carriers, payment processors, warehouse partners, software providers, customer support tools, analytics services, or other vendors acting on our behalf. Information may also be disclosed when required by law, regulation, legal process, or to protect our rights, operations, customers, or website security.
Cookies and Tracking Technologies
Our website may use cookies, analytics tools, and similar technologies to remember user preferences, improve performance, understand visitor behavior, and support website functionality. These tools help us evaluate site traffic, identify technical issues, and optimize user experience. You may choose to disable cookies through your browser settings, but doing so may affect how certain parts of the website function.
Data Storage and Retention
We retain information for as long as reasonably necessary to provide services, maintain business records, comply with legal obligations, resolve disputes, and enforce agreements. The specific retention period may depend on the type of information involved, the nature of the service provided, and applicable legal or operational requirements. When information is no longer needed, we take reasonable steps to securely delete, anonymize, or otherwise dispose of it.
Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect information from unauthorized access, loss, misuse, disclosure, or alteration. While we take data security seriously and work to maintain secure systems and procedures, no method of online transmission or storage can be guaranteed to be completely secure. For that reason, we cannot promise absolute security, but we do take commercially reasonable measures to protect the information we handle.
Third-Party Links and Services
Our website may contain links to third-party websites, platforms, or services for convenience or functionality. We are not responsible for the privacy practices, policies, or content of those external sites. Once you leave our website or interact with a third-party service, your information may be subject to that party’s own terms and privacy practices. We encourage users to review the privacy policies of any third-party websites they visit.
Your Choices and Rights
You may have the right to request access to the personal information we maintain about you, request corrections to inaccurate data, or ask that certain information be deleted, subject to legal, contractual, or operational limitations. You may also opt out of non-essential communications at any time by following unsubscribe instructions or contacting us directly. If you would like to make a privacy-related request, please reach out using the contact information provided on our website.
Children’s Privacy
Our website and services are intended for general business and consumer use and are not directed to children under the age of 13. We do not knowingly collect personal information from children through this website. If we become aware that information has been submitted by a child in a manner inconsistent with applicable law, we will take reasonable steps to remove it.
International Use
If you access our website or use our services from outside the United States, you understand that your information may be transferred to, stored in, or processed in the United States or other locations where our service providers operate. By using the site and submitting information, you consent to such transfer and processing in accordance with this Privacy Policy.
Changes to This Privacy Policy
We may update or revise this Privacy Policy from time to time to reflect changes in our services, website functionality, legal requirements, or business practices. Any updates will be posted on this page, and the revised version will become effective when published unless otherwise stated. Continued use of the website after any changes are posted constitutes acceptance of the updated policy.
Contact Information
If you have questions about this Privacy Policy, want to request access to your information, or need assistance regarding how your data is handled, please contact Port 95-4 through the contact details listed on our website. We will make reasonable efforts to respond to privacy-related inquiries in a timely manner.